OneTouch Reveal® mobile and web apps

The OneTouch Reveal® mobile app is a diabetes management tool that can help you track your blood sugar from your compatible iOS or Android wireless device and easily share your readings with your healthcare professional and family members.

The OneTouch Reveal® mobile app turns blood sugar results from the OneTouch Verio Flex® meter into personalized reports and displays information on a mobile phone or tablet that is easy to understand.

The OneTouch Reveal® connects your data in new ways, revealing meaningful insights to help you stay on track between doctor visits.

See information on this page & FAQs on the OneTouch Reveal® web app to learn more about how blood sugar readings can be downloaded via a USB connection to the web app.

• Wirelessly syncs data directly from your OneTouch Verio Flex® meter to your compatible iOS or Android device – so you have the information you need when you need it
• Draws a timeline of important blood sugar and activity events, highlighting when you have been repeatedly out of range – so you can consider different choices
• Colourful, easy to understand visuals of your blood sugar readings
• Connects blood glucose, food, insulin delivery, dosing and activity data
• Add important information about your readings, such as food, exercise or insulin
• Detect HIGH and LOW blood sugar patterns
• Set reminders like when to test and when to take insulin or other medication
• Share your results and progress report with your family or healthcare professional. The Office Code feature allows you to securely share your data with your healthcare team. Just ask them for their clinic code
• Sync your data with the Apple Health app, providing you with a comprehensive view of your overall health
• Keep all of your data in one place

The OneTouch Reveal® mobile app is intended for use by people with diabetes to view, track, trend and share their data from their blood glucose meter to support their diabetes management.

The free OneTouch Reveal® mobile app is available for download from the Apple App Store and Google Play™ Store*.

For latest compatibility information, visit our Compatible Devices & System Requirements.

Data uploaded to the OneTouch Reveal® app is automatically backed up to your OneTouch Reveal® account on our cloud-based server. This enables an individual to access their data on multiple compatible devices, or retrieve their data if one device is lost or damaged.

With the changes introduced by Android in the 6.0 release, users will be asked to allow location services permissions through the OneTouch Reveal® mobile app. The new permissions model is required if the user wishes to pair or sync their mobile device with a Bluetooth device via an app.

In order to pair any Bluetooth device with an app in Android 6.0, the customer must enable the Location Services permission. LifeScan suggests customers who receive this prompt to tap Allow. This will direct them to the App Permissions screen, where the customer can toggle the Location entry by sliding the button to the right.

Note: While the prompt wording does ask to access the device's location via the OneTouch Reveal® mobile app, enabling this option does not actually send location information to the OneTouch Reveal® mobile app. The prompt is actually asking to allow Bluetooth pairing within the app.

This is an issue with the Android operating system and there is nothing LifeScan can do with the OneTouch Reveal® mobile app to circumvent the issue.

For more information about the latest Google permission requirements, see Google's Android 6.0 Changes document.

The OneTouch Reveal® mobile app is free of charge.

Yes, simply follow the pairing instructions for each compatible meter, and the results from the paired meters will be combined in your OneTouch Reveal® account.

Yes, you can install the OneTouch Reveal® mobile app on multiple compatible iOS and Android devices, then login with the same account to access your data on each device.

When you sync a compatible OneTouch® meter with the OneTouch Reveal® app, the logbook displays up to 365 days of blood glucose results and data entries.*

*Blood glucose results are automatically transferred and stored when used with the OneTouch Verio Flex® meter.

The OneTouch Reveal® app does not store transferred results which are tagged as control solution results.

The data sharing feature lets you share your blood sugar information with family, friends, or your healthcare provider via text or email. Data sharing is available only on screens containing the data share icon. Tap the Share icon and follow the on-screen prompts.

Using the sharing feature, some of the items you can share are:

• Your last blood sugar reading
• A PDF-formatted progress report, including your key blood sugar summaries and statistics; and the logbook for 14, 30, or 90 days
• A CSV-formatted file that displays your blood sugar information in simple table form for 14, 30, or 90 days

NOTE: Sharing options depend upon the capabilities of the compatible wireless device you are using.

You can also enable additional connections to the Apple Health app on your iOS device or link your account directly with your care team’s Clinic Code.

Apple HealthKit integration enables you to share your OneTouch Reveal® information with the Apple Health app. This feature is only available on iOS devices that support the Apple Health app.

1. Tap the More menu icon, and then tap Connections.

2. Tap the toggle button on the right side of the screen to enable a connection with Apple® Health, and follow the rest of the on-screen instructions.

Learn more about viewing your data and using the Apple® Health app.

The OneTouch Reveal® app syncs wirelessly with the OneTouch Verio Flex® meter.

The OneTouch Verio Flex® meter are designed to connect and send readings to the OneTouch Reveal® app. The OneTouch Reveal® app can also be used separately by manually entering your blood glucose test results.

1. From the Home screen, tap the blue plus sign icon in the bottom right corner.

2. On the Add an Event screen, you can choose to add a blood glucose reading, insulin, carbs, and/or activity, and then follow the on-screen prompts.

NOTE:

• Manually entered readings are displayed with the number in an italicized font, to differentiate them from results sent from the meter.
• Manually entered blood sugar readings are NOT used to detect High and Low Patterns.

Bluetooth® is a type of wireless (RF) communication. Cell phones use Bluetooth® technology as do many other devices. The OneTouch Verio Flex® meter use Bluetooth® to pair with the compatible mobile devices to send results to the OneTouch Reveal® app.

Please refer to the meter Owner’s Booklet for the exact distance and for information about using your meter's Bluetooth feature.

The OneTouch Reveal® app makes it easy to view and track your results on a smartphone or tablet. Using the OneTouch Verio Flex® meter, users can wirelessly sync their data to the OneTouch Reveal® app, and that data is automatically updated with the OneTouch Reveal® web app in the cloud.

The OneTouch Reveal® web app is a web-based application intended for use by individuals or healthcare professionals in the home or healthcare facilities for transmitting data from home monitoring devices, such as other OneTouch® brand meters and insulin pumps, to a server database to support diabetes management.

The system automatically aggregates data from multiple devices, including insulin pumps, blood glucose meters, and Continuous Glucose Monitoring (CGM) devices.

Protecting your privacy and security is our highest priority. The OneTouch Reveal® web app uses a trusted, third-party, Safe Harbor certified data hosting provider. The web based app complies with the security regulations of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) to ensure the confidentiality of patient medical information. Further, a leading expert information security consulting firm rated the OneTouch Reveal® web app network security as “Excellent”, a rating that is defined as exceeding “Industry Best Practice” standards.* We frequently monitor and test our environment to ensure that it maintains this level of security.

* 2012 Praetorian. Network Security Assessment.